Don’t confuse this with “results orientation”!
Solution orientation is keeping your eyes out for aches and pains of various kinds, and doing something fundamental to fix the causes, instead of stupidly toughing it out. Frustration, long hours, inefficiencies, etc., are surprisingly easy to “cope” with and ignore. Instead, we need to notice them, make them salient, and do something about them. Grumblings about various kinds of pain and waste are not “whining”, but are a great resource.
When you’re frustrated by crazy inefficiency or low quality, snap into a different mood and see if you can’t turn this into a resource. It could be opportunity knocking with some low-hanging fruit.
More blog entries about Effectiveness.